Recently got an HD TV to replace an old tube one. New Verizon Fios HD STB works, but with limited functionality - I can't activate online, record or pause live tv. Tech support has been no help. Really wish they'd get the online chat up and running again. Longtime Verizon customer, not under contract, seriously considering dropping Fios and heading back to Cablevision. My Verizon bill is way too high anyway, and for what I pay, I'd at least appreciate decent tech support.
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