HD TV issue
We unplugged tv during storm yesterday, plugged back in and are getting a message in top left corner that says HTML 1920 X 1080 and it pops up about every 4 minutes or so and tv goes to black screen...
View ArticleIssues with setting up new box to TV
Hello!I just got a new box from Verizon for Fios TV. When I try to activate I get an error that the coax cable is not connected and the VMS moca link is down. Everything is connected correctly. Has...
View ArticleRe: Issues with setting up new box to TV
Is that your only box? There has to be coax connected to the router. Is a little house in the top left corner of the vms display?
View ArticleRe: Issues with setting up new box to TV
It is the only box. We previously had Direct TV and tried to use the same coax connector. Our router is in a separate room. Is there anyway to use the existing coax connector or would we need to run a...
View ArticleRe: HD TV issue
wrote:We unplugged tv during storm yesterday, plugged back in and are getting a message in top left corner that says HTML 1920 X 1080 and it pops up about every 4 minutes or so and tv goes to black...
View ArticleRe: Issues with setting up new box to TV
From you ont which is your main fios equipment you will need a coax coming from that to a 2 port splitter then one to router and one to vms.
View ArticleCable box dead?
I was having problems with the Fox All-Star game feed last night, so I went through all the Verizon suggestionsfor the set top box on their app and now it doesn’t seem to work at all. When I turn it...
View ArticleRe: FiOS TV Turning Off after Inactivity
Did you ever find an answer to your question? I have the same problem. I don’t want my TV to go off automatically ever. I don’t want a 1, 2 or 4 hour timeout. But I can’t figure out how to disable that...
View ArticleFios TV app not compatible with FireTV stick
Not sure what the correct forum is to post this but hoping this reachs the correct team. I have reviewed the Fios TV App support page, https://www.verizon.com/support/residential/tv/mobile/fios-tv-app...
View ArticleRe: Fios TV app not compatible with FireTV stick
Possibly the fire stick was updated and no longer functions properly until Verizon makes changes. This is just a guess. It happens when manufacturers update firmware or even hardware and it ceases to...
View ArticleRe: Cable box dead?
Call 1-800-VERIZON select support.its possible they may be able to assist.
View ArticleRe: FiOS TV Turning Off after Inactivity
Depending on the model it will be something like this...Menu/settings/system/media server settings/auto power off then set to noneMenu/settings/system/set-top box/sleep timer/then set to never
View ArticleRe: Unable to watch live tv in Fios TV app on some channels
I did respond to the Verizon private message, and the tech person suggested rebooting both the router and the set-top box, and then closing/opening the app - all of which I had tried before, per this...
View ArticleRe: Unable to watch live tv in Fios TV app on some channels
A rep from Verizon Residential finally called me this week to follow up on the ticket I had filed a couple of weeks ago. After I told her about all the things i tried and that later suddenly my problem...
View ArticleRe: Multi room DVR Issue
I assume you have tried rebooting both boxes as well as router?If you have, then will need to contact support.Either 1800Verizon or twitter @verizonsupport
View ArticleRe: HD TV issue
Check connections from TV to STB.Maybe try disconencting and reconnecting HDMI cable.Or try another HDMI port on TV.What model STB?
View ArticleRe: Issues with setting up new box to TV
Also, verify splitter says it is bi-directional for 2Ghz
View ArticleRe: Fios TV app not compatible with FireTV stick
FIOS App is designed for tablet and cell phone devices.So it may not work on FireStick (I don't think it works on AppleTv).Idea I believe is not to give you a STB alternative.
View ArticleRe: Cable box dead?
Have you tried another input on TV?Or another output of STB to TV (if you have the right cables)?
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