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Alexa setup help

I have the correct STBs and DVRs. I have 4 echo dots and an echo show (all purchased two weeks ago)  all on the same network as the fios devices. I have linked my fios account successfully,  but Alexa...

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Have a combo DVD/Vcr I need to know how to switch over to play my movies and...

 Hi-- I have a nice Emerson DVD/VCR combo and it is hooked up to the TV ; but I do not know if there is anything I need to do to switch over to play it . I really want to play my old movies and Disks....

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Re: How do I hhok up dvd player, fios box and tv

I want to say Thank you-- I needed help on how to play my old Emersom DVD/ VCR and I know how now-- but it really needs a cleaning ! Havent used it for a while !!!  So you did help me !!!! Meme2

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Re: Alexa setup help

Here you go https://www.verizon.com/support/residential/tv/equipment/alexa https://www.verizon.com/home/fios-tv-voice-control-alexa.html https://www.amazon.com/Verizon-Fios/dp/B077S3TZPZ Good Luck 

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Re: Alexa setup help

Thank you for the reply,  but as I stated I followed all those directions already,  but Alexa still cannot find my fios devices. One thing I am wondering about is the fact that I have a netgear...

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Re: Alexa setup help

Did you try disabling the Quantum WiFi? Then try searching the network for Alexa to connect. access point mode would place the Netgear in control. The only thing the Quantum is doing is getting DHCP...

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Re: Have a combo DVD/Vcr I need to know how to switch over to play my movies...

If you have HDMI on both units then ...Hook up DVD player to HDMI 2,3 or4  on your TVI'm assuming that your TV is using HDMI 1Then use  your TV remote to change to the HDMI you selected.If you are the...

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Re: DVR

Go Here:Menu >>Settings>>System>>DVR>>Rest is up to you.Please Share your specific solution.If you are the original poster (OP) and your issue is solved, please remember to let...

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Re: Alexa setup help

Yes,  WiFi is disabled on the fios router..STBs  and DVRs are connected via coax, everything else is WiFi through the netgear. I think next I will try enabling WiFi on fios and removing the netgear. 

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Re: Alexa setup help

Another weird hiccup.  I downloaded the fios tv app to test that i could control the boxes and received an authentication error.  Says to contact Verizon support.  So I guess that is next. 

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Re: How do I hhok up dvd player, fios box and tv

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: Have a combo DVD/Vcr I need to know how to switch over to play my movies...

Need more  info on how it is cabled to TV.As previously mentioned, you can use alternate HDMI.I assume, based on data you gave, player was hooked to TV via coax.Consult the manual for your TV on how to...

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Re: Alexa setup help

Any device that connects to STB has to be on the same subnet.STBs are typically on the 192.16.1.0 subnet.What ip does a device on wireless get?

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Re: Alexa setup help

This has been resolved... apparently since I have been a longtime Verizon customer but just recently signed up for FIOS my account has two usernames.  The newest one and the one I should have been...

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Streaming Apps

For some reason whenever I try to log into streaming apps such as Syfy,TNT or FX, I am able to log in but it tells me I need to buy a subscription to the channel to use the streaming aspect of the app....

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Re: Have a combo DVD/Vcr I need to know how to switch over to play my movies...

If it works on channel 4 then it's most likely connected with coaxial from DVD to TV. Look for a button on your remote that says "source" or "input" and change you TV from say HDMI to TV and make sure...

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Re: Streaming Apps

I remember a few years ago I tried to watch fx app and apparently verizon didn't have a contract with fx for the streaming app. I had to use my mom's comcast info to log in. Maybe that's still the case. 

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STB Text-to-Voice Volume Control

Does anybody know how to control (i.e., lower or raise) the Text-to-Voice Volume on the new media centers/clients?

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Re: STB Text-to-Voice Volume Control

It look like settings/system/accessibility/text to speech turns it on and off but no volume option. Go to settings/system/audio and video/audio/set-top box volume and make it's up all the way. 

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Re: STB Text-to-Voice Volume Control

Thanks for the suggestion.  I tried it, but it doesn't solve the issue.

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