Re: FIOS DVR/STB set to 1080P, occasionally TV will start displaying it in 480P
So I stumbled upon a forum post w/ reference to a "hidden" menu... hold the 'D' button the remote down for 5 seconds... Allows you to access a "User Settings" menu with some additional HDMI settings,...
View ArticleRe: HBO GO sign in not working with FIOS
Thank you Jvick717!!! Android user here on the Pixel 2 XL. I had this issue for many months where hitting the Verizon FIOS proivder button did nothing and every other service provide had 0 problems. I...
View ArticleVOD bookmarks don't work?
I am bookmarking a movie. It worked once but now it doesn't. I've tried 3 times. Is there a secret to this? I go to bookmarks and the movie is there but it always starts from the beginning.Thanks
View ArticleSet-top Box Updating
As I was watching a program, the power for the set-top box suddenly went completely off. There was no pre-warning from Verizon that they were updating and that the service would be returned after about...
View ArticleRe: Fios Authentication not working for streaming TV apps
Same issue here, but only with Google, so far...I tried Edge and Internet Explorer, and the access is working fine...
View ArticleIssues with Redzone
I have issues with Rezone. The picture is terrible and unwatchable. I called for verizon support but they are no help at all. They say it may due to cabling issues. In order to fix this, they would...
View ArticleRe: Set-top Box Updating
Updates typically happen over night automatically. Looks like maybe you set-top box didn’t take the update when it was scheduled. Sometimes mistakes happen. Life goes on.
View ArticleRe: Issues with Redzone
The coaxial cable in the house was mostly likely in place before FiOS was installed. So yes that would be billable. I guess the easiest way to rule out cabling would be running a temporary piece of...
View ArticleRe: VOD bookmarks don't work?
It seems from a lot of posts on here there is quite a few bugs to be worked out with the new IMG/VOD update. Verizon will probably put out additional updates to fix all the bugs.
View ArticleTV Picture randomly freezes for 1 to 2 seconds Verizon Tech has been here 5...
Merged with existing topic
View ArticleTV Picture randomly freezes for 1 to 2 seconds Verizon Tech has been here 5...
I have had my FIOS tv picture freezing for a seond to three seconds on all channels at random times EVERY DAY. I have had the techs here 5 times to include the supervisor and the problem was viewed by...
View ArticleSwitching from Enhanced to Premium
Have a VMS1100 with the Enhanced DVR service. I would like to have more space, does switching to Premium mean that you have to change DVRS which means you lose the recordings? Can we just add an eSATA...
View ArticleRe: Switching from Enhanced to Premium
This link from my account seems outdated: https://www.verizon.com/fiostv/myservices/members/DvrExpansion.aspx
View ArticleRe: TV channel outage and pixalation
The problem isn't the on site tech support, it's dealing with off shore call centers staffed by non-english speaking employees who can't comprehend our issues, plain and simple. The Verizon credo is...
View ArticleRe: Set-Top Box Rental Fee
I have Xfinity/Comcast at our other home and you pay for the boxes.
View ArticleRe: When did FIOS stop replacing remotes for free?
Because you are renting it. You bought your tv, you didn't buy the box or the remote.
View ArticleSwitching from ONT-Ethernet based Gigabit to Gigabit+TV. Need VZ Router? Tech...
Ok, so last Feb I opted for Gigabit only service since I dont watch alot of TV anyways. However, they had an appealing deal going to add TV for about an extra 12-20 bucks and lock in for 2 years. Ends...
View ArticleRe: Switching from ONT-Ethernet based Gigabit to Gigabit+TV. Need VZ Router?...
You were not lied to in regards to using your own router. But you will need MOCA adapters and a splitter to keep video on demand and the guide. The tech should be able to assist. However if you use...
View ArticleRe: Switching from ONT-Ethernet based Gigabit to Gigabit+TV. Need VZ Router?...
Ok, so the tech comes out. Terminates my coax to the ONT. He should just get basic TV working with only the STB theyre shipping me? I can refuse a router if he offers/insists it? Because if thats the...
View ArticleRe: Switching from ONT-Ethernet based Gigabit to Gigabit+TV. Need VZ Router?...
wrote:Ok, so the tech comes out. Terminates my coax to the ONT. He should just get basic TV working with only the STB theyre shipping me? I can refuse a router if he offers/insists it? Because if...
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