Re: No Data Connectivity on STB?
Yep, my internet connection has been working for the past 18 months. There's definitely nothing else in my coax wiring, I've connected the ONT coax output to a splitter, then the splitter to the STB...
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The standard ethernet connector is not active on any STB except the Arris IP1100. They all use MOCA, and even the IP1100 can. For that reason the coax must be connected between the router, and all...
View ArticleRe: Record button not showing on specific program on web site
It has been a comment for a while.It seems to me that the most current days are faster than days as you move forward.As they continue to provide software upgrades, there are hopes it will get better.
View ArticleRe: No Data Connectivity on STB?
OP said it is a 7100.Does VOD work?Maybe try a factory reset of router to see if config got messed up somehow?
View ArticleRe: No Data Connectivity on STB?
I've tried factory reset at least twice and it was a hassle setting up the port forwarding and wi-fi and stuff, so I'd like to avoid doing it a third time. I'm not sure what VOD is, is it video on...
View ArticleRe: No Data Connectivity on STB?
I'll make the assumption you did a test WITHOUT changing any router settings after a factory "reset". Verizon does need to set certain rules in order for the STB to work correctly. Very interesting...
View ArticleRe: No Data Connectivity on STB?
As a reference here is my infoQIP 7100-P1Release 1.10Build 22.28Data Obj.Ver. 32.28VHO ID 3307Have all Guide Info working.
View ArticleRe: No Data Connectivity on STB?
Yes, I did test it without changing anything because at first I thought it was my router causing the issue, so I factory reset for the first time and tested. The box was the third replacement sent by...
View ArticleCablecard CCI Issues - Northern Virginia (DC Metro)
I've been a cablecard user successfully here for a while - but a few channels keep popping up with CCI restrictions when they shouldn't. I get it that the premium channels have the CCI restrictions -...
View ArticleCustomer Support TV Section menu
Why does the Customer Support TV menu on the DVR STB include Remove DVR Service? What happens if this link is accidentally activated?
View ArticleRe: Cablecard CCI Issues - Northern Virginia (DC Metro)
Hi myth_cablecard,Please be aware that this a forum where users help other users. If you wish to speak with a Verizon representative about your issue, then please visit our Support page for a variety...
View ArticleRe: No Data Connectivity on STB?
So I went back and looked at your router configs.I see on one screen it says IP address distribution disabled.Do you have internet access? Do you have another router doing dhcp?Or are you using static...
View ArticleRe: Customer Support TV Section menu
I don't see that option.What model stb do you have?Where do you see that option?
View ArticleRe: Cablecard CCI Issues - Northern Virginia (DC Metro)
Doesn't one copy give you the ability to record a channel?Verizon doesn't control copy flag.I believe it is from content providers.
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Re: No Data Connectivity on STB?
In the "Network (Home/Office)" DHCP is already set up, which is the main one. When I checked Ethernet/Coax and Wireless Access Point, both have disabled IP distribution. STB already has an IP.
View ArticleRe: No Data Connectivity on STB?
BOTH my STB and STB DVR are working OK with all features of the Program GuideHere are some screens that I believe lead me to conclude that your QIP 7100 P1 needs to be the culprit of your problem
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Re: No Data Connectivity on STB?
Here are my screenshots corresponding with what you posted. Can it really be my STB? This is my third HD STB and I tried out my standard STB too, same issue.
View ArticleRe: No Data Connectivity on STB?
Noticed a couple of places where our settings are differentDK if this might be causing the prob. Network(Home/Office) PropertiesStart IP address: Yours 192.168.1.4 Mine 192.168.1.2Connection...
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