Quantcast
Channel: All Fios TV Technical Assistance posts
Viewing all articles
Browse latest Browse all 8114

Experiencing more frequent audio drops from HD box with Samsung Smart TV

$
0
0

I have been experiencing a lot of audio drops lately, from Verizon Fios on my HD setbox that is connnected to my Samsung Smart TV Model F6300. I have another Fios setbox that is not HD and is connected to my Samsung in another room, which is not experiencing any audio drops.  Why is this happening? I have had Fios for the last 3 years and been so happy with it, up until these last few months with all of the audio drops.  Nothing has changed, except that Fios sent me an upgraded HD box about 6 months ago, and now I have had these issues.

 

I have tried to re-set the HD box, tried changing the HDMI cables, and called into Verizon Fios support and nothing has helped. Please help me!  Seems like this is a firmware issue with Fios on the HD boxes.


Viewing all articles
Browse latest Browse all 8114

Trending Articles