Hello,
My 1st floor tenant moved out, cancelling their Verizon service. I have a STB in an unused 3rd floor bedroom that I want to put on the 1st floor for my daughter. There are 3 different wires outside (1 to each floor). I thought it would be a simple matter of switching the 1st and 3rd floor connections but apparently I was wrong. I'm also being told that I need a technician to come out and set something up (for $70) even though all the wiring and equiptment is already there and I'm not looking for anything extra.
If I'm wrong ok It just seems like it shouldn't be this hard!