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Re: Set top box (VMS1100) no display after it is idle for a long period of time

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jonb_E350 wrote:

Thanks for the quick response. Yes my Sony tv did the update 2 weeks ago  while I was watching a show. As of this morning im still unplugging and plugging in to watch Fios tv. Do you have the information or could you post a picture of what the Sony tv firmware should be so I can eliminate all posibilites. At this point Im so confused why I have the current update but still have to unplug and plug all day......


This may or may not help but here goes. First I would unplug your router from the power, wait a few minutes and plug it back in. After it’s powered up I would then turn on your Sony TV only and go into settings (I have my 4K UHD TV’s connected via ethernet to both units) I would then in the settings check for an update. If the tv says it’s on the latest update I would then go and turn on the Fios set top box and see if your issue is fixed. 

Recently the Quantum router was given a firmware update and it may just need what I told you to do above.

 


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