I have been dealing with this EXACT issue for Months. I can't bring myself to call out a technician because it will cost me hundreds for new wires etc(according to Verizon) My other option is to add the service contract to my already HUGE bill. I have replced my set top box 2 times in the past year. still happens. Especially at night. Tonight is unwatchable. so frustrating! all help- is no help....
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