need help... STB box is responding too slowly plus cannot program my remote.
4 new remotes from verizon = no differences.
TV is samsung HD, 50 inches, less than 2 years old.
Am getting real tired from verizon keeps telling me my remote is bad, I, myself personally thinks STB box is malfunctioning.
here are scenarios...
1......doesn't matter what time of the day and brightness of the room.
when pressing any buttons on remote, I can see red led light on STB on and off but no changes on TV screen, sometimes TV screen will change if I wait a minute or two.
yes, STB box and remote has been reset few times by me and verizon. no differences so far but verizon keep saying it is the remote.
Does it sound like malfunction STB box or not?
2.... programming remote.... samsung code is 331
no matter what I do, only channel selection, power on / off button, OK button, forward n back button, and previous channel button are only thing that works.
samsung remote will turn on off TV, adjust volume control.
Why is that?
my 14 years old 100 lbs sony tv works beautifully with one verizon remote.
with new remote and another one coming... I still cannot program remote to operate correctly.
What else is out there to fix it?