I've been having this intermittent issue for several months. Poor video quality, unavailable channels, etc. Called Verizon and went through the whole deal on the phone (reset the box, unplug the box, reset ont, check coax, etc). Nothing worked, so we scheduled a tech. He came out and found nothing wrong. This was early December. Now a couple of weeks ago our box failed. Verizon sent out a new box, installed the box and now the issue is more pronounced than ever. Half the channels don't work and I now get the message "we have detected an issue with poor or no video signal on your set top box."
Any ideas?