I have been getting same verizon error for over a year and I am just about ready to cacel my subscription 1 year early. This is not worth the high cost. On 4 ocassions, 90% of all recordings were corrupted and unrecoverable. Verizon Telephone tech support and online chat was abysmal:
Error:
Unable to play the selected program. Please try again later.
Error:
Unable to play the selected program. Please try again later.