I have had good luck both with chat and using twitter (@verizonsupport).
Twitter is not quite as immediate, but unless it is an emergency, you aren't left on hold.
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Channel Details:
- Title: All Fios TV Technical Assistance posts
- Channel Number: 58605539
- Language: English
- Registered On: January 24, 2016, 5:15 pm
- Number of Articles: 8114
- Latest Snapshot: February 6, 2020, 11:38 am
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- Description: All Fios TV Technical Assistance posts
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