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Re: Returning a set-top box

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Are you dropping service? Have they been replaced?

If you are dropping service for them, you can just go online and remove them.
They will end you a box to ship them back

Just make sure to keep tracking number to prove they were received.

If you really would prefer a store, check with your local Verizon Wireless store )make sure a corporate store and not a reseller). They may also handle FIOS or can tell you where the closest one is.


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