I am using a samsung 4k tv that I bought a month ago. Picture quality was excellent .
Just upgraded to Fios Quantum from the Motorola HD DVR and am sad i did it.
The HD channels show a "soft" picture. none of the sharpness that was there with the previous non-quantum hd box
Nothing (other than swapping the set top boxes) has changed from previous set up. Best description i have is that the HD picture is really dull and I can see "squares" or pixelezation. Horrible. I used to see newscasters facial imperfections, now their faces seem "washed out" on HD. I have a kitchen tv and when i swap between CNN SD and CNN HD, there seems to only be a very slight improvement on the pic quality..
Went through the whole process of self help on the website (restart STB, restart ONT) a few times and nothing helped. I got a tech on chat and he did similar troubleshooting and nothing helped. I have an in-home appointment with a tech next week (hopefully the strike wont affect that schedule).
Just wanted to see if anyone else was seeing this