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Playing DVR Recording to Laptop (Bait & Switch?)

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I signed up for Quantum service precisely so I could watch DVR recordings from my hotel room, while traveling.

 

As described in Verizon's FAQ:

With Fios Quantum TV Advanced Mobility, you can:

  • Access previously recorded DVR content on your mobile device or tablet while out-of-home and connected to a Wi-Fi or a 3G/LTE mobile network
 
Except that you CAN'T play DVR recordings on anything but the mobile app - which only runs on smartphones and tablets (unless I'm missing something, and the Verizon tech support person I talked to is also missing something).
 
Last time I looked, a laptop is a "mobile device." But, while you can watch "live" tv via the browser interface, you can't access DVR content.   Who the heck wants to watch video on a small screen, when you have a larger one available.  And you can't even Chromecast to a tv, if one is available.
 
Anybody from Verizon care to comment?

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