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Re: "Important Update" box in upper right corner of screen

Where do you live?What model stb do you have?Have you tried rebooting the stb?There is an update underway for quantum stbs.

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VOD not working with new router

Hi all, I replaced verizon router with my own.I have ethernet from ont to my new router. I had verizon release the ip and then plugged in my router. I am not using verizon router at all and I have a...

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Swap Hard Drive on DVR That Won't Power to One That Does?

Hello all, My QIP7232 will not power on.  I have been sent a replacement DVR.  Having some very important programming saved on the old DVR, I was hoping it would be possible to swap out the hard drive...

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Re: Swap Hard Drive on DVR That Won't Power to One That Does?

Stbs are property of Verizon.Users are not authorized to open them up.Given that external drives were matched to the box, I could see the same being true for internal drives.

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Re: how to remove unsubscribed channels from the guide & up/down channel...

There is an option to only show subscribed channels, although it still shows some things many don't want to see. The best choice for most is to set up a favorite list with the channels you want to see....

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Zoomed picture, need to return to normal!

I have a P265 remote control, and accidentally hit a button, which caused the tv to zoom the picture to a larger picture. I have no idea what button it was. Can anyone tell me how to get the tv picture...

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Re: Zoomed picture, need to return to normal!

# is the zoom button.If that doesn't change it, try powering box (pull the plug) off and on.Or check to see if TV has a zoom function as well.

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Re: Samsung Smart TV does NOT connect to FiOS wifi

I have the same problem.  My Samsung tv does both connect to my verizon reuter. Verizon replaced my reuter but still tv cannot connect to network.  I called verizon 4x and the 4th call I was put on...

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Can we have an additional username for my kids (currently in college) to us...

See above note

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on demand hd movie rental have black box on top and bottom

when I rent hd on demand movies they have a black box on the top and bottom

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Re: Samsung Smart TV does NOT connect to FiOS wifi

In order to connect to the Samsung’s is to hard wire via ethernet to the back of each tv. This way you bypass all that WiFi which is not really that great.on both of our UHD 4K TVs they are connected...

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Re: on demand hd movie rental have black box on top and bottom

slcred wrote:when I rent hd on demand movies they have a black box on the top and bottomSometimes in your tv settings you can change the view. Cinema, music, standard, hi contrast, stretch etc....

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Re: 1 hour time shift problem

blueribb wrote:This problem happened 2 more times since I first posted this. Restoring the box through the menu takes the same 3 to 5 minutes to work. I would like to know what is the cause of this...

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Is FIOS developing a voiceless remote?

I was a Comcast customer for 40 yrs. So you see I'm loyal. I switched over to FIOS 3 weeks ago. The tv is much clearer and I have no pixilating and sound problems along with error messages that I...

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Re: Is FIOS developing a voiceless remote?

I found this https://zatznotfunny.com/2016-05/verizon-brings-voice-control-fios-tv/Or this one http://www.multichannel.com/news/content/verizon-s-fios-mobile-app-finds-its-voice/404832 it seems their...

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Re: Can we have an additional username for my kids (currently in college) to...

Yes.log in to your account and create sub accounts for them.

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Re: Samsung Smart TV does NOT connect to FiOS wifi

What issue are you having? Can you see the ssid but can't connect? Can connect but don't get internet?Which model router do you have?

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Re: 1 hour time shift problem

Our box displays the correct time so I doubt it's a time-zone issue. Also, this issue only appears about once a month, randomly. Thanks for the ideas though.

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Re: Netflix with fios

I am doing it with the setup shown below:Note that Netflix app is on my iPad which I use as a remote and it requires Chromecast hooked up to HDMI 4 on TV     

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Re: Verizon Free View offers and cable card subscribers

My freind your advise is less than what I would expect from a Gold Contributor. Its true that Verizon offers Free-Veiws & Pre-Veiws to customers to intise them to upgrade services for more MONEY!...

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