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Re: Anyone able to get 5.1 Dolby out of QIP7100-P2 STB?

Subject: STB TS for no audio on some channels due to Dolby 5.1 turned on. Verizon STB box trouble shooting procedure to access the hidden menu. Select TV input on monitor or TV (not HDMI).Hit the STB...

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Re: no sound on on demand.

Foun one of my old posts For the older QIP boxes, try going to the hidden menu (from on hit power off, ok menu.You may want to force to L-PCM or, if your set does support DD, you nay want to chance...

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Re: FIOS Not Working During Power Outage

Yes, that other box is called the ONT and it needs power too. It's often forget because we don't tend to it regularly and they are often in out of the way locations. If you lose power the ONT has a...

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Re: Anyone able to get 5.1 Dolby out of QIP7100-P2 STB?

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: FIOS Not Working During Power Outage

Which I previously stated in my reply.it is even a posted fact that in certain cases the BBU doesn’t even keep the phone going. In new installs Verizon uses the power reserve units. Which can be turned...

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my on demand purchase is unavailable for viewing

I rented a Den of Theives yesterday and all day it keeps giving me an error code saying its not available for viewing now. 

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Re: FIOS Not Working During Power Outage

Thanks for confirming this.

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Re: FIOS Not Working During Power Outage

Thank you.

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Missing connected boxes

Weird problem.  I have a VMS 1100 and 3 boxes.  I can’t see two of the boxes on the “connected device status” screen.  Can only see the VMS and office boxes.  The two other boxes (master bedroom and...

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qip6416-2 manual wanted

I am looking for a manual for qip6416-2.  It is an older box and not listed on the support website.In addition to general information I have two questions:Can the HDMI output be split to two different...

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Re: qip6416-2 manual wanted

Go here:https://www.manualslib.com/products/Motorola-Qip6416-1945492.htmlLet us know if that source answers your questions. 

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tv channel and listing

Cannot watch channel 1508 on the tv in the 2nd floor and the listing of channel saying no program name.  we rebot it a few times and check the box and still does not show the channel or listing 

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Re: my on demand purchase is unavailable for viewing

Contact support 1800Verizon or twitter @verizonsupport.

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Re: Missing connected boxes

These boxes operate properly otherwise?If you go into diagnostic screen on either of these boxes, what do they report?Under advanced diagnostics, the second screen, what do you have for MOCA speeds?

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Re: qip6416-2 manual wanted

Manual is probably not going to address your questions.These are a function of the software loaded on the box.All outputs used to be enabled.As for recording, it may not work as copy protection is...

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Re: tv channel and listing

Is that the only channel?Does it work on other STBs? 

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customer service #

I just rejoined fios after being a spectrum customer for 2 years.  I have some questions which i would like to discuss with customer service.  I cannot find a customer service number.  I remember the...

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Re: TV channels not available

I am having the same issue all my TV are showing no channels available at all

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Re: TV channels not available

Check your ont to see if there are any alarm lights.

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TV Vol

Hi, The volume on my TV only works up to channel 50. Do you know a way to fix this?

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