Poor Picture Quality - DVR and some local sports channels
Oh great FIOS forum people, We switched to the FIOS Media Server a few months back and have been continually disappointed in the quality. When we watch a DVR'ed show, the playback is jerky (at times)...
View ArticleFIOS mobile app stopped working
While using my FIOS mobile app today ESPN stopped working. I am now unable to have many channels work, such as CBS and ABC. There are other channels that I am able to watch like TBS and Golf channel....
View ArticleRe: Poor Picture Quality - DVR and some local sports channels
Is it only if you watch those channels when recorded?Or does it happen at all times?If at all times, have you checked cable connections?Start at ONT and verify all cable connections are tight up to the...
View ArticleRe: FIOS mobile app stopped working
Are you using the FiOS mobile app or new FiosTv app?Have you tried deleting the app and reinstalling?
View ArticleRe: FM0049 when trying to play Verizon Mobile on Apple TV
Is that so that we must buy /rent multiple boxes?
View ArticleFios Mobile & FiOS TV app only work over LTE Network, NOT Home WiFi
I had Fios Gigabit & Custom TV installed a week ago. I've been trying to stream certain channels to no avail. Some channels stream fine but the ones we want, do not work (go figure). I'm trying...
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Re: Missing connected boxes
They both work fine but just don’t show as “connected” to the VMS. See screenshots below, first is My Connected devices. Second and third are the system information from one of the boxes.
View ArticleRe: FIOS mobile app stopped working
I chatted with Tech help last night and they said the same thing. It worked! Thank you for the help.
View ArticleRe: Poor Picture Quality on Quantum TV
I am having the exact picture quality problems. It was not until I purchased a Sony A1E 65 that I really noticed the pixelation and blurriness. I have changed the VMS1100 and splitters. Upgrading to 1...
View ArticleRe: Poor Picture Quality on Quantum TV
yup same exact thing. I havent resorted to ditching the quantum receiver and going back to the legacy ones but from everything i heard that might be the only thing that fixes this. Crazy that more...
View ArticleYouTube on Fios
So I have 3 boxes. When I try to watch YouTube on TV it doesn't always work. Never a problem on the computer.The satellite boxes seem to always work but the media server box (the most often used) fails...
View ArticleRe: FM0049 when trying to play Verizon Mobile on Apple TV
As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.
View ArticleRe: YouTube on Fios
Just to be clear this is the FIOS widget > channel 837 that is giving me the problems. Do I need a new box? Also, if I swap out the box do I lose all my recordings? Thanks!
View ArticleIn the guide ESPN2 and ESPNU do not have the correct listings
I am a Formula One fan and this year ESPN took over the broadcasts. ESPN is showing live coverge of all practice, qualifying, and race sessions. The guide hasn't listed half the sessions at all, some...
View ArticleDVR Losing Series Recordings
Our DVR is failing to record programs after a series recording request has been entered. Specifically, for example, we had a series recording set up for NBC Nightly News. Recorded episodes for 2...
View ArticleFIOS tech support is so HORRIBLE! I cannot get assistance.
I have been placed on HOLD for over an hour two days in a row. I do not have TV service & their is no one to help
View ArticleRe: Fios Mobile & FiOS TV app only work over LTE Network, NOT Home WiFi
Try deleting both apps and then only installing one.If still having issues, use the in app support to open a TT.They can be helpful in diagnosing issues.
View ArticleRe: Missing connected boxes
Did you hit ok after selecting Connected devices?Do you get a map showing all your devices?Have you tried rebooting router and VMS?I assume you are using FIOS Router?
View ArticleRe: YouTube on Fios
Can't say for sure if you need a new box.Have you tried rebooting router?If you do have to replace the VMS, you will lose all recordings.
View ArticleRe: FIOS tech support is so HORRIBLE! I cannot get assistance.
Hi rd18,Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top...
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