Re: Picture quality
I have Samsung as well with my main STB. I get pretty good picture quality half the time. I see a little bit of ghosting mostly on premium channels. A tech has came out and switched my HDMI to the 4k...
View ArticleRe: Picture quality
Verizon doesn't offer a 4K STB.What model do you have?Is it just on that TV?Have you tried swapping boxes around to see if it follows box or stays with TV?
View ArticleLack of timely support
Today's date; June 14, 2018.I have been on hold for 1 hour and 26 minutes waiting for customer service to answer their phone and try to resolve my problem with my FIOS TV.I first tried going online and...
View ArticleCan't control volume with the FIOS Universal Remote
So I just bought a new TV (a LG OLED) which comes with its own universal remote (the Magic Remote) that you can set up to control other devices in your system. I have set it up to control the Verizon...
View ArticleHow to install/integrate my own DVD player on/with my Verizon system?
Is there any Verizon informational website that I can go to, simply to learn how I can just link up a DVD player. I simply want to view DVD movies with my wife on my TV, without messing up my Verizon...
View ArticleFios TV App
Since this morning my fios tv app on my iPad is missing some channels. The error message states OUT-OF-HOME Connect to home WiFi for all channels, problem is I am connected to home WiFi. I have...
View ArticleRe: Picture quality
The HDMI is just capable up to 4k. It's what they're issuing to all customers. I have the VMS 1100. Yes I've tried eveything you suggested with a phone rep. It's more visible on my Samsung Plasma, but...
View ArticleRe: Lack of timely support
This is mainly a peer to peer support forum.You can also get support via twitter @verizonsupport.Not quite real time, but relatively quick and helpful
View ArticleRe: Can't control volume with the FIOS Universal Remote
Does Verizon remote turn TV off and on?If so, there are instructions in the user guide on how to make changes to control volume.Google model number if you don't have a user guide.
View ArticleRe: How to install/integrate my own DVD player on/with my Verizon system?
Would need a fair amount of info too gives you a complete answer.But generically, hook Verizon stb up to one TV input. Hook DVD player to another.Use TV remote to switch between inputs.
View ArticleRe: Fios TV App
I had seen it on android. An update fixed it.Use the in app trouble reporting feature to issue a ticket and see what you get for response.
View ArticleRe: Lack of timely support
Hi EESTUBBS104,Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the...
View ArticleNo program name on guide
Repeatedly getting "No Program Name" on Fios TV Guide listing. Why?
View ArticleVOD won’t resume
I was watching a VOD and accidentally hit “last” on the remote which transferred me to live TV immediately. There was no prompt asking to exit the on-demand video. I was an hour and a half into the...
View ArticleRemote LAST button stopped working
I have several TVs all on the small boxes except for one. I went away for a couple of days and left my house to the house sitter. Comng back I noticed that all but one remote no longer functions with...
View ArticleRe: Fios Mobile App Not Working After iOS 11 Upgrade
This is not work for me, but it probably didn’t hurt. Finally figured out that the device and the set top box need to be on the same Wi-Fi router. That was my issue at least.
View ArticleSoftware Updating Question
getting a messager on TV -Do I want to upgrade software - try to say ok - nothing happens - how do I respond and get rid of msg on screen?
View ArticleRe: Software Updating Question
wrote:getting a messager on TV -Do I want to upgrade software - try to say ok - nothing happens - how do I respond and get rid of msg on screen?Did you highlight the Ok and select (enter/ok) on...
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