Re: TV periodically stops working for 30 minutes then starts up again.
In addition to previous questions, does it happen on all 3?If only 1, try swapping it around to see if problem follows the stb or connection.Check all coax connections to ensure they are tight.
View ArticleRe: Problem with Fios, TV shuts off and then back on while watching a show.
Can you be more specific?Is it the stb that shuts off or TV?What model stb?If you have more than 1, does it happen on all?
View ArticleRe: "Frre" HOBO & MAX this weekend 7/6/2018
What model stb?Do you have more than 1?If so, does it happen on all?Have you checked to make sure coax connections are tight?Start at ont and work your way to each tv.
View ArticleRe: How to redeem REWARDS POINTS for on-demand movies?
My grocery store gives rewards points.They are only good for a month.I beleive Verizon rewards points are good for a year.You can check via stb to see when points expire at any time.20K points is a...
View Articlemissing channels
I am receiving channel currently unavailable messages for random channels. This has been going on since July 4th. When I call for help I receive a wait time of 3 hours. I've been through all the...
View ArticleRe: CID 105
https://www.verizon.com/support/residential/tv/programs-features/callerid#Hope this leads to your solution.
View ArticleRe: CID 105
https://www.verizon.com/support/residential/tv/programs-features/callerid#Hope this leads to your solution.
View ArticleRe: missing channels
Have you checked cable connections?I assume you have rebooted stb?You can also try twitter @verizonsupport
View ArticleRe: CID 105
Have you treied to fix it under menu-customer support?There is a fix caller id issues menu
View ArticleFreezing and no sound on 600's and other stations
Just at my 2 years and ready to call it quits. Two years of awful freezing and no sound on mostly 600 series channels but others as well. Numerous tech calls and visits. Bye-bye {please keep your posts...
View ArticleRe: CANNOT WAIT UNTIL MY CONTRACT IS UP
I'm with you. My 2 years is up. Adios Crapizon.
View ArticleRe: CANNOT WAIT UNTIL MY CONTRACT IS UP
Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.
View ArticleAlexa with IPS Set Top Box not working
I enabled the FIOS skill & linked a IPS Box to an Echo. Checked in the Alexa App and saw that the correct set top box ID was linked to the Echo. However whenever I give a command Alexa tells me "I...
View ArticleWatching on Demand on the road
So let's see, I want to rent a movie and watch it on my laptop. 1. Go to web site, log in, find the movie, click "watch." It tells me I need to install Silverlight - which is a crock in the first...
View ArticleRe: missing channels
You have to get a tech out. It could be anything from the ont, the signal to the ont, or cabling in your house. Or even the box itself. But it will likely not correct itself so definitely need to get...
View ArticleHD Picture Too Large for TV
I spent forever with support, they even excanged the DVR box, no solution. There is no Verizon method I can discover for support other than script followers.... The picture 'largeness' is expecially...
View ArticleRe: HD Picture Too Large for TV
Don’t use the size of the Verizon remote thas affects the vms box not your tv. Go into you tv picture settings with you tv remote and make sure its 16:9 or widescreen. And not zoom or stretch.
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