How do i get Verizon to come to my house and bury the cable in my yard since...
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View ArticleRe: Flashing Moca Symbol on Cisco STB
It will blink if the stb moca rate is low. Has to be above 180. No sure why adding that splitter in your configuration would drop it that low. Where did you get the splitter from?
View ArticleRe: Pixel break up on Channels 506 (ABC) and 513(Fox)
If the tech changes the ont then it's either the 1550 light coming into the house or maybe the coax. Does it happen on all tvs?
View ArticleRe: Flashing Moca Symbol on Cisco STB
The splitter was new and came with the moca Adapters. I could purchase new splitters if you think that might help some. Wiring looks good and fairly new. STB is a bit slower loading up on demand than...
View ArticleRe: Flashing Moca Symbol on Cisco STB
It could be stb but with blinking moca there's definitely something wrong with moca rates. Maybe try swapping that bedroom stb to the living room to at least rule it out. Make sure there's no staples...
View ArticleRe: Flashing Moca Symbol on Cisco STB
That may be more of a headache than needed lol. What’s strange is it was solid till I unplugged the moca and added another moca Adapter. Disconnected all of that and put it back to the way it was and...
View ArticleRe: Unable to watch live tv in Fios TV app on some channels
STILL getting the "not connected to router" message on both my iPhone and iPad when I am actually at home and connected. I've tried all of the fixes posted here (thank you) and three support (hah!)...
View ArticleRe: Flashing Moca Symbol on Cisco STB
So I replaced all the splitters and thought I had it because the light went solid but than found out I no longer had internet smh. Rebooted STB and had internet but light is blinking again lol.
View ArticleRe: Unable to watch live tv in Fios TV app on some channels
Hmmm. Another thing I tried the day before it started to work for me was that I contacted Verizon support via Twitter, a few detailed posts and replies back and forth. Post and reply to all of Twitter,...
View ArticleRe: Unable to watch live tv in Fios TV app on some channels
Hi Mima2005,Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top...
View ArticleRe: Unable to watch live tv in Fios TV app on some channels
Actually, Mima, Could you please also come back to this thread and let us know what happened after you interact privately, as the moderator is urging you to do? This lack of router recognition seems...
View ArticleRe: Flashing Moca Symbol on Cisco STB
That is giving you alot of trouble lol. Sounds like still working though. Might be a little slow to load but as long as moca rates are not too low it will still work fine.
View ArticleAlexa Skill
Does anyone know if there is a way to turn on and off the STB using the Fios Alexa skill?
View ArticleRe: Alexa Skill
I didn’t see anything about turing stb on and off which I think would be pretty basic but here is the support link. https://www.verizon.com/home/fios-tv-voice-control-alexa.html
View ArticleVideo On Demand - Green Lantern Movie Stops
In Video On Demand, I have tried 3 times to watch Green Lantern and all 3 times the movie stops at the same point and kicks me out of VOD to regular TV. When I try to Resume the movie it starts from...
View ArticleRe: Unable to watch live tv in Fios TV app on some channels
There is also a link within the app that can be used to contact support.That is the best means for app issues as the team that gets this is dedicated to app (so I have been told).Plus it allows you to...
View ArticleRe: Alexa Skill
It was supposed to be included in the latest STB software upgrade.Have you tried it?I never use it as I find no reason to turn off STB.
View ArticleRe: Video On Demand - Green Lantern Movie Stops
You can try contacting them via twitter @verizonsupport.Sounds like an issue with the movie if others work ok and always the same spot.
View ArticleOn Demand issues with VOD_174 error.
Repeated reboots and follow ups with technical help and in person visit hasn't helped resolve on demand issue which streams for a few minutes and then is unable to streams and exits with vod_174 error....
View ArticleRe: LG Magic Remote and Fios Cisco STB
Having the exact same problem with a 2018 65B8. I’ve tried all four remote types, but none work. I’m able to access the TV guide and channel listing directly from the Magic Remote, so there obviously...
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