Re: My set top boxes keep resetting
Mine has been rebooting for years..Verizon will not fix it or accept responsibility BUT THEY DO keep collection 180.00 bucks every month for sub par service..If there was an alernative I would leave...
View ArticleRe: My set top boxes keep resetting
As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.
View ArticleFios app dir problem
Hi all I'm trying to set a recording from my iphone but can only pick on set box in family room but i want to pick the bredroom box, but it does not show in the list of boxes... What to do anyone have...
View ArticlePoor service, have to reset all set top boxes and router daily - thinking of...
Having issues, cannot find contact information to resolve -On the internet side, Actiontec router will be difficult to access, bridging to second unit, and have turned off wireless on actiontec. Helps,...
View ArticleRe: Poor service, have to reset all set top boxes and router daily - thinking...
You will need to speak to someone in the support department. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer...
View ArticleRe: dvr dropping recordings
I want a few more days of results before I declare my issue solved, but after the STB reset/refresh the tech did over the phone I haven't had any dropped recordings since Saturday.
View ArticleRe: dvr dropping recordings
Never mind, it dropped a scheduled series recording last night. I'll be switching to Tivo.
View ArticleRe: Remote not working right - need new one for main tv
Thanks. I guess being a Fios customersince around 2007 doesnt matter. Can i use my Fios rewards towards a new remote at least? i mean the remotes dont last forever. Should be free replacement after...
View ArticleFox News channel is stuck one hour behind
On one of our main dvr boxes Fox News is an hour behind. It shows correctly on all other boxes. I've hit FF, turned it off/on but it is still an hour behind. Other channels on this box are fine. Any...
View ArticleRe: Fox News channel is stuck one hour behind
What model box?Does the box show the right time?If not, try the fix stb feature under support menu.
View ArticleRe: Fox News channel is stuck one hour behind
Thank you for the reply. I'll have to check what box it is when I get home. The box does show the correct time. All other channels are on the correct time. It's only this one channel that is behind...
View ArticleRe: dvr dropping recordings
This issue has not been resolved. I spoke to tech support yesterday(been having this problem since March) and they told me the fix would not be ready until mid May.I also spoke to billing and got a $75...
View ArticleRe: Fox News channel is stuck one hour behind
Try powering the box off (ie pull the plug) and on.Tunring the box off and on does pretty much nothing other than turning off the output.
View ArticleRe: dvr dropping recordings
Well, that's a pretty unconscionable delay. I actually like Verizon's DVR product, but they've given up all trust by breaking it and having no transparency about it. If they had communicated about the...
View ArticleCustomer Complaint - FiOS TV Package Options
Moved to Fios TV Programming board for greater exposure
View Articlecannot see my DVR - getting "response error" from Fios mobile app
hi,I have my own modem in front of the vz actiontech (which i use as a switch only) all works great- DVR is fully operational but I cannot see it from the vz site or the fios mobile app any ideas how...
View ArticleRe: cannot see my DVR - getting "response error" from Fios mobile app
I assume you mean router not modem.Unforutnately, remote access to DVR is best handled by using Verizon router to run the network.There are a number of network configs that teh rotuer allows in order...
View ArticleRe: Can not stream DVR when out of home
I've been dealing with support for months on the issue of getting error code VMS_1055 when trying to watch DVR shows out-of-home, but yesterday they pushed out new firmware to my G1100 router, version...
View ArticleRe: Poor service, have to reset all set top boxes and router daily - thinking...
Same problem here for the last month. This week, added Showtime on Wednesday. Channles still hdn't appeared today, Now free HBO is gone as well as about half the channels in my two channel packs...
View ArticleRe: unable to watch latest episodes on ABC app
I havé the exact same problem !! Any resolution ?
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