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Channel: All Fios TV Technical Assistance posts
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Re: Syncing remote issue

Go to menu, settings, voice control, food TV voice remote, program fios TV voice remote, reset remote setup. Do that for both remotes. Re- pair one remote, turn that box off, re-pair the other remote...

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Re: Verizon fios login page keeps refreshing/redirecting

 wrote:This is an ongoing problem for Verizon. I have found message boards on this web site as far back as 2013 and 2014 describing the exact same issue. Only one of them claims to have a workaround...

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Re: How do I switch between HDMI 1 and HDMI 2?

I can move the a/v options with my remote, but nothing happens if i hit enter.  If i just leave it, eventually, it changes.  Usually, i do not have patience to wait and would like to hit enter and have...

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I need help

I spent half a day trying to get my problems fixed and nothing. It keeps getting worse I get disoriented pictures on channels or no picture and it seems to be getting worse. Never had this problem...

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Re: How do I switch between HDMI 1 and HDMI 2?

 wrote:I can move the a/v options with my remote, but nothing happens if i hit enter.  If i just leave it, eventually, it changes.  Usually, i do not have patience to wait and would like to hit enter...

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Re: I need help

Hi Maone,Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top...

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Re: Unable to watch live tv in Fios TV app on some channels

I had this same problem.    My issue is I turn off the FIOS Router Wifi and use an EERO.    Basically, what I see is the Fios App MUST be connected to the FIOS Router for you to get ALL channels.  I...

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Re: FiOS TV One VMS4100 Audio Pass Through Only Passing 5.1 Channels

Same problem with last week installation.  Had to reject VMS-4100 unit and install older VMS-1100 unit instead.  Very disappointed.  This is out of control -- I cannot believe that Verizon's latest...

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Re: FiOS TV One VMS4100 Audio Pass Through Only Passing 5.1 Channels

The mini is exactly the same. There is no working option to get unprocessed audio from either of the 4100 series boxes at this time. I have another complaint in with Verizon techs, but please go to...

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Re: How do I switch between HDMI 1 and HDMI 2?

 wrote: wrote:I can move the a/v options with my remote, but nothing happens if i hit enter.  If i just leave it, eventually, it changes.  Usually, i do not have patience to wait and would like to hit...

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Re: FiOS mobile app roku

fios is charging me  $12 for a ST box and seperately for a DVR. another $12.   i'll have to complain to them if that is true what you are saying.

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Re: FiOS TV One VMS4100 Audio Pass Through Only Passing 5.1 Channels

Please everybody read the original issue at hand! The VMS4100 doesn't do pass through audio! Regardless of what you set the Denon(or any other AVR) for, the problem still remains! Every FIOS box before...

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Re: FiOS TV One VMS4100 Audio Pass Through Only Passing 5.1 Channels

Please everybody read the original issue at hand! The VMS4100 doesn't do pass through audio! Regardless of what you set the Denon (or any other AVR) for, the problem still remains! Every FIOS box...

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Re: FiOS TV One VMS4100 Audio Pass Through Only Passing 5.1 Channels

Ok, turns out this problem has been going on for almost 6 months! **bleep**?!

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Freezing everyday

Since switched from direct tv ( never should have) Tv freezes up everyday on both boxes. When they installed they told me they needed to do work on the lines at road because the service line was to far...

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Re: Freezing everyday

Hi DS2,Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top...

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Re: FiOS TV One VMS4100 Audio Pass Through Only Passing 5.1 Channels

 wrote:Ok, turns out this problem has been going on for almost 6 months! **bleep**?!The problem originated with the 4100 series. We were using the receiver to verify the audio output of the boxes,...

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Fios TV app problems on IOS 9.3.5 iPad 2

I have recently switch to Fios. I have been able to use an older iPad2 that runs IOS 9.3.5 connect to my providers streaming app. However, When I try to connect to the Fios TV app get this Error...

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Re: Fios TV app problems on IOS 9.3.5 iPad 2

Please note these datesiOS ver 9.3.5  released Aug 25,2016FiOS TV app ver 1.7 released Dec 5,2018Latest FiOS TV app released July 15,2019I believe that YOUR iPad 2 iOS can no longer be updated beyond...

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Re: Fios TV app problems on IOS 9.3.5 iPad 2

My iPad 2 cannot be upgraded beyond 9.3.5; that is correct. I guess, my point is that if C***ST can get thier app to work on this iPad then so should Verizon.Also youtube, youtube kids, locast and...

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