Re: DVR resets when I power on
Hi rhdad42,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the...
View ArticleRe: Fios TV is trimming off part of my screen display
This looks like your using a 4:3 SD TV but have the box set to 16:9 display mode. I don't have the Vz boxes (I use Tivo), but there should be a video settings menu where you can specify that you have...
View ArticleRe: How can I watch shows offline
This is an excellent CompanyHave used their Snag It for years.Video...
View ArticleRemote control 'OK' button stopped working with quantum DVR
The OK button on the remote no longer works as of this morning. The light on the front of the DVR flashes, so it's getting IR signal from the remote just fine. All other buttons seem to work fine,...
View ArticleRe: Remote control 'OK' button stopped working with quantum DVR
Hi SteveLogan,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the...
View ArticleFios Tv - back from commercial ..no audio for a minute
when commercials end, and the tv show returns, often there is no audio output for 20 seconds or something and then it returns. WHy?
View ArticleRe: Fios Tv - back from commercial ..no audio for a minute
Does it happen on all channels after all commercials?
View ArticleRe: Fios Mobile app for Windows 10??
Well, I didn't get a Fios Mobile Windows 10 app for Christmas. Still ridiculous that I need a junk iOS or Android device to watch my service on.
View ArticleWhy are there still SD Channels?
Every SD channels just letterboxes the picture already, so why not just get rid of them and have the box downsample the output to 480i? I'm sure nobody purposly watches these channels.
View ArticleRe: Watching DVR away from home?
If you have a Windows based PC, laptop or tablet you are **bleep**. There's a only like a billion Windows devices out there. Why would Verizon want to support that platform?
View ArticleVOD Programs not saving to my library
None of the VOD shows are saving to my rental library anymore. If I pause for any time that allows it to time out the show is gone. Library is empty and says "No programs available. Only active...
View ArticleSet top box problem with HDMI
Just starting having this problem when I turn on the TV I will not have a picture sometimes I will have sound and if I unplug the hdmi from the set top box and plug back in everything will be ok if I...
View ArticleRe: VOD Programs not saving to my library
Hi merlin96,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the...
View ArticleRe: Set top box problem with HDMI
Have you seen this ?https://www.verizon.com/ForYourHome/VzRepair/VzIHA/Servicecad.aspx?ihaweb=FIX_STBREMOTEIf you are the original poster (OP) and your issue is solved, please remember to let all of us...
View ArticleRe: Deleting multiple episodes of a show at once from DVR
Thank you so much for your answer to the posed question. I had read several other responses to other similar questions, and none of them provided the correct answer ( and some of them were...
View ArticleRe: customer servoce
are you suggesting they actually have custome service? If you ever find any please respond in this thread.
View ArticleRe: Why are there still SD Channels?
What if they only have a SD TV?There are still a significant number of SD only boxes still out there.So someone must be watching.
View ArticleRe: Watching DVR away from home?
Does any other cable provider have a Windows 10 app?If not, there must be a reason.
View ArticleRe: Set top box problem with HDMI
Don't think that is the problem.Don't remember the techincal terms, but I seem to remember people complaining about an issue like this.It has to do with HDMI handshake.
View ArticleRe: customer servoce
Yes I am.I have used it before and has worked.Won't say flawlessly, but fairly well.I have had the best success by using twitter @verizonsupport.But as always, YMMV.
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