I had Verizon come to install my internet and cable on June 9, 2016. The technician re-routed the cable and internet to a different outlet not previously used by the cable box or modem. After re-routing, the technician plugged in the cable box, and when he went to plug the HDM from the cable boxI into the television, the television sparked and shorted out, the cable box shorted out, and the power in the apartment went out.
The next week I had the television repaired by having the internal chip replaced. The technicians came again and provided a new cable box. Same thing happened. All shorted, power out, tv destroyed.
I had electricians come to make sure each outlet was grounded properly and they were. It is NOT an electrical issue.
Has anyone else experienced this problem? I have a new TV coming this afternoon and do not want to ruin another television.
Thank you!
