I have been a customer of FIOS and Wireless for over 10 years. I recently moved, and I got absolutely terrible service, and it's not getting fixed. Customer support is a runaround, and the agent that signed me completely screwed me over. I would like to be able to register this complaint, but there is simply no place to do so. I left comcast because of customer service, and I"m about to do the same with verizon. I have already canceled my very expensive wireless account with verizon. I am about to cancel FIOS and then go to a simple data only plan with another provider if my problem isn't fixed, but I get no support whatsoever. I called support to fix my problem a month ago, and thought it was all fixed but it wasn't. I went back to talk to someone IN PERSON, and they (the original person who messed up my account) just tried to blame me for her mistake and told me I had to talk to support. I would like to send an email documenting what happened but I CAN'T. This is just wrong. I am so dissatisfied it's not even funny.