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Re: Problems with set top boxes and remotes

Hi btanchors,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the...

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hdmi set-top box

for a TV mouinted on the wall is there a smaller hdmi set-top box available?

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Re: Fios on demand resuming a show

It is a problem that has been around for a few years.There is a software release currently rolling out that may fix it.

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Re: hdmi set-top box

What model stb do you currently have?With quantum, there is an IPC that is smaller.

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Verizon Fios Local TV Channels in HD

My tripple plays  with two years contract will expire in about a month or so. I'm on the fence about cancel Verizon FIOS or just sign up for double plays with internet and FIOS Local TV services only....

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Why is there no place to registera complaint?

I have been a customer of FIOS and Wireless for over 10 years.  I recently moved, and I got absolutely terrible service, and it's not getting fixed.  Customer support is a runaround, and the agent that...

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Re: Why is there no place to registera complaint?

Hi JBurkey, Could you please briefly describe the issue that you are trying to have resolved?

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Showtime

I got a message from Verizon saying I have Showtime free for the next few months, but I cannot access the channel on my TV, because I only have the local package. How can I watch Showtime?

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Re: Verizon Fios Local TV Channels in HD

Yes  you should.You can actually do it now as a test.

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Re: Showtime

You can't on your TV without a stb.You can try showtime app to see if that works.

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Not able to receive Verizon FiOS

Where I live everyone around me is able to get Verizon FiOS but when I put my address to check if it's available in my apartment building is says I'm only able to get DSL. I've been waiting for FiOS in...

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Re: Not able to receive Verizon FiOS



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VIOS TV Streaming

I am traveling this week out of my home state of RI to NY, will I be able to stream the NFL Game with the New England Patriots? TY

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Setting up new Quantum Video Media Server

I just upgraded to the Quantum fios boxes. however, when setting it up, it says that "Coaxial not found..." The coaxial cable is fine. I plugged it back in to my old box and works perfect. Then plugged...

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Re: VIOS TV Streaming

Verizon doesn't stream local channels.What channel are you trying to stream and how? 

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Re: Setting up new Quantum Video Media Server

You have to set things up in a specific order.1) disconnect all old stbs.2) what model router do you have? Reboot router if either rev I or quantum. Otherwise, a install new router3) now connect and...

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Re: Verizon Fios Local TV Channels in HD

I already tested it and verifed that I can hook up directly without set-top box or digital card. However, I stil have tripple plays with preferred HD, so I'm not sure if I still get the same feed after...

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Re: How to get FiOS P265 remote to work with new Insignia Roku TV

Somebody in the Insignia forums pointed me in the right direction. The setting is called "Power On:" Go into the settings of the TV. Then System, then Power, and finally Power On. In here you pick...

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Quantum TV v. Prior Recorded Shows

I have Verizon FIOS. I want to upgrade to Quantum. I have to turn in all my equipment and get new. BUT I want to watch all my recordings on my dvr box and not lose them. I have 89 recordings. Why can't...

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Can't delete some recordings

On one of my two CHS435HDC DVRs I am unable to delete some of my old recordings. The number of those that can't be deleted has slowly been increasing over the recent months. I've rebooted numerous...

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