By "wake up" I mean when I push the STB button on the remote and go from standby to operating mode.
Since the box crashes and has to download the software from Verizon I'd assume they would know (at least they should be noting such information).
If it only happend on wake up I might suggest some sort of power supply issue that it sometime draws too much power and crashes. Other than that, seems like maybe some watchdog reset.
May just be a fluke. Thought I'd ask and see if anyone else had a similar problem.