Yesterday, suddenly the VMS1100 DVR (Quantum) started acting weird and would not respond to the remote control, or it took many tries, making it almost unuseable. I've had the DVR for about 3 months with no issues. I changed the batteries in the remote with no improvement. I tried using a new remote with new batteries. I tried getting really close to the DVR. I unpluged the DVR to force a reboot. Nothing helped. It is interesting when using the IPC1100 client to access the DVR content, everything works normally. I've searched everywhere and I did notice that this is a common problem that has been going on for years without a solution that I could find. Do I need a new VMS1000 box? Any other suggestions? I would call Verizon, but I usually don't get much help.
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