Not a big deal but was bothering so I tried to call for help and was kept being put in hold and was then told what I wanted was not offered with my package and am feeling Iike the rep had no idea how to fix the issue so they made up something to end the call. I press the on demand button. I scroll down and press free. I press watch and on most movies it says "we apologize for the inconvenience but this On Demand Content is not included with your package." When I first signed up all movies were able to be viewed in the free section. I tried resetting the set top box several times to no avail. After awhile of getting nowhere the rep asked what channel on demand was I trying to access? I told her not a channel but fios on demand. She then asked for a specific movie title and than told me that movie was offered through epix and I don't have a subscription. If only offered through epix it should only be in epix on demand, not in the free on demand section????
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