Redeeming points used to be effortless...even for the newest films...but suddenly over the past few months I have seen no option to use points to pay for ANY movie rentals or purchases and it’s very upsetting. I logged on to to Rewards section of the app and it only offered gift cards and no way tell the STB to use points as instructions in Help section on my Fios TV menu mentioned. It used to be SO easy and now it’s impossible to even find a way to do it and I have no idea what suddenly changed. Wish somebody could simplify this stuff again because a simple thing has now turned into an unnecessarily time consuming and irritating project. I just want to pick my movie and use my points (and I’m not even trying to buy the newest release right now! Though it used to not matter!). I can’t figure out why such a simple system suddenly evaporated over night!!!
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