I have another piece to add to the puzzle. Like many of you, I have paired up by Echo dot/alexa to my cable boxes (both kinds that are suppose to be compatible) and found that while Alexa acts like it's working, it isn't - the channels aren't changing. However, I also have an Echo Dot 2, and it works perfectly. So the problem seems to be with the old Echo. I believe they are both hooked to the same AP. I thought there might be new firmware for the Echo that just needed to be uploaded, but after trying to get it to do this by just hitting the microphone mute and waiting (suggested in a YouTube video I found) nothing happened. I really don't have any reason to really suspect out of date firmware otherwise. So I'm still as frustrated as everyone else here, but would like to know if others with this problem are using the older Echo Dot, or whether this problem is more widespread.
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