I use a 2nd generation Echo Dot with FiOS. I worked fine yesterday and the day before. Suddenly today it won't change channels. It seems to find the channel, say what is currently on that chanel, and says it is changing but then doesn't actually do it. I have changed nothing on my configuration since yesterday. I've tried resetting the STB, resetting the Dot, resetting the router ... nothing helps. I tried it with another dot (which also previously worked), and that one does not work now either. So I don't think it's an Alexa issue since two different Dots that worked before don't work now. I think it's a Verizon issue that they need to fix.
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