Quantcast
Channel: All Fios TV Technical Assistance posts
Browsing all 8114 articles
Browse latest View live

Re: Alexa setup does not work

Just got my new STB this week.  Same issue here. First generation echo Fios app works fine. Alexa makes like its working saying whats on even, but channel doesn't change. Contacted tech support, nice...

View Article


Re: Alexa setup does not work

I use a 2nd generation Echo Dot with FiOS. I worked fine yesterday and the day before. Suddenly today it won't change channels. It seems to find the channel, say what is currently on that chanel, and...

View Article


Re: Alexa setup does not work

I'm having same issue here, but when I ask Alexa to search for a show, the search results show up on my TV. If I ask her to change channel, I get a response like she's gonna do it,  but nothing...

View Article

Re: Alexa setup does not work

I think it’s a server issue.  It was working yesterday.  Alexa does search for shows and can rewind and fast forward but channel changing is not working.

View Article

Pennsylvania

 So disappointed with the service. Been with fios 10 years. Chat people don’t want  to listen or help, just get rid off you. Have to find another provider.

View Article


Re: Pennsylvania

Hi Psstanisz, What is the issue are you having that you need help with?

View Article

Re: Missing the end of DVR shows

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

View Article

Re: Problem with Channel 502 HD in NY?

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

View Article


Re: Alexa setup does not work

Same here worked great yesterday.  It will pause and restart but not changing channels

View Article


Re: Alexa setup does not work

Same here ... Alexa verbally confirmed channel change but nothing happens ... no issues pausing 

View Article

Re: Alexa setup does not work

Having the same issues. Alexa app recognizes my STBs, I can pair with the Echo Dot in the same room. Alexa responds to voice cues as if channel changing commands are successful, but nothing actually...

View Article

Re: Alexa setup does not work

I highly doubt your TP-Link is an issue. I, like others, am using the Verizon router (although I also have the Verizon extender) and it's not functioning 100%.. I agree with a previous poster that it's...

View Article

Re: Missing the end of DVR shows

There are several factors that can cause this.If you are recording a show that immediately follows the one in question, it will be on the next show.Kinda sucks, but networks run their shows over the...

View Article


Re: Alexa setup does not work

Same issue as others, Alexa responds as if she is fetching, but nothing happens, can't change channel, pause/rewind, search, etc...nothing happens...

View Article

Re: Alexa setup does not work

Same here. Worked yesterday but will not change channels today, though acts like it did. No news from Amazon or Verizon?

View Article


Re: Fios Windows 10 PC and Mobile App

Comcast has a windows 10 app. Why can't FIOS. Simply not competitive

View Article

Re: would like to be able to transfer recorded dvr shows to new set top box

I recently upgraded to a new set top box and want to transfer all my dvr recording and my set recordings to the new box without losing anything so can you please tell me how to do that. Thank you 

View Article


Re: Alexa setup does not work

Same issue as everyone else.  I have an echo dot (2nd gen), I purchased it for this purpose.  Alexa confirms the channel change but the channel never changes.

View Article

Re: Fios Windows 10 PC and Mobile App

So I found this on the Xfinity forum from last month when someone asked about a Windows 10 App:The app is not available for windows, only compatible mobile devices, use the streaming website instead....

View Article

Re: Alexa setup does not work

Tech resetting the STB fixed it.  

View Article
Browsing all 8114 articles
Browse latest View live