I actually think it is good for getting help that it's a problem on both platforms.
Attention, Verizon: The newer android FIOS TV app and the newer apple FIOS TV apps (iphone and ipad apps) ALL are having the same problem -- limited functioning as if we are "out-of-home"/"not connected to your FIOS wifi router" when we are indeed at home and our mobile devices are indeed connected to our FIOS routers!!
The Verizon chat support person I dealt with yesterday -- a horror show experience in frustration, 20 minutes wasted on baloney and the runaround -- directly blamed Apple for my app issues on iphone/ipad. lol. The phone support person was so much nicer and more helpful, with actual fixes to try, though it took me over an hour on hold to get her on the phone and none of the fixes worked.
The more widespread the issue, maybe, the faster the solution. Let's keep this thread going till we all have a good fix!!