Still not working for me at all on either iphone or ipad apps. Same issue.
Even just tried some stuff again, Susan's idea to reset set-top box (deep in box's Customer Support menu) and then re-installing iphone app fresh.
Also went on twitter to try and get Verizon support there to help. Just tried to put me through the same customer serverice merry-go-round I went on yesterday. No one wants to acknowledge and take action internally there that the problem is on VERIZON'S end, not the user's end and not Apple's.