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Re: Your issue has been escalated to a Verizon agent

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Hi jerryb53, 

 

You will find Private Messages (PM) showing up at the top right side of the page next to your username (it will have a number next to it with the number of pm's you have).   (see below image)

 

when you click on your name a colum will show up ... see second image - if you click on the envelope you will be directed to your incoming PM's.  

 

Hope this helps.  


pm.jpeg

 

 

pm2.jpeg


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