I just bought new LG and bought separately LG Magic remote. Having same problem you described with Motorola QIP 7100 2 STB. In addition to the “unsuccessful download” message, the three example buttons do not display. My Samsung DVD on another HDMI port allowed itself to be controlled flawlessly. I am going to try other MFG types to see if they work but not optimistic. Have you had any luck since this post? Any insights appreciated.
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