I just went thru several phone calls with tech support yesterday for this issue: music channels only have audio drop-outs. I noted the times over the course of a bit more than 90 minutes using a clock synchronized to the clock signal broadcast from Colorado. I had two drop-outs within the same minute and sometimes 20+ minutes without a drop-out. There was no discernable pattern but it's extremely annoying. It occurs on the several music channels I tested but not on regular video channels. I imagine the problem is with the source, not our STBs. It would be enlightening if Verizon would capture the time-series output and see if it shows signal drop-outs. Are you listening Verizon?
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