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Re: Sound Cutting In & Out ALL CHANNELS

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I have a similar problem as well.

I upgraded to quantum. Went from a 7232 to this VMS1100.

They swap the router to the new slick black one swapped the ONT to a Arris 1000g.

Now when I change channels audio either takes a very long time to come in (10-15seconds) or I get nothing. All channels. If I change channels I usually can get the audio to pass. Messed with the user setting as well. Made no difference.

Box is connected to a brand new integra 40.7 AVR then outputs to a brand new LG OLED tv.

It work fine before the swap.

I am going to call and **bleep** about this a demand either a new box. If this doesn't go away then I want back my old service and different box.

Plus the 1080p setting seems to be bogus and the picture quality to me isn't as good as it was.

I am noticing blocking artifacting on the blacks that I didn't notice before. Crampy compression!

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