So I'm having trouble logging into my Fios app on my phone. It keeps on saying this.
"Please log in to http://verizon.com/myverizon and navigate to 'Manage My Service' and verify you have Fios TV Service.
If you don't see the Fios TV service listed, you may be using the wrong ID or there may be an issue with your account which can be resolved or clarified by calling 800-VERIZON.
If you see the Fios TV service listed, please try logging in with the primary account. If you are unsure whether you are using a primary or a sub-account login name, a good test would be to go to Verizon.com/myverizon and then select 'Manage Sub-Accounts' which is located under the 'Accounts and Services' area of My Verizon. If you only see the options 'Change My Password' or 'Change My Profile', you are not using the primary account.
To verify you are not using an account alias or account nickname, please navigate to My Verizon and 'Change My Profile' which is located under the 'Accounts and Services' area. Then click Manage to see your primary User ID."
I logged in and Fios tv service is listed under my account. I have no sub accounts and I'm using the primary user ID. I changed my password after I got the email and tried logging into the app, but it still says invalid. Even though it works when I log into my Fios and myverizon, plus hbo go. I even cleared the app data and cache, plus uninstalled the app, powered off my phone, turned it back on and wiped the cache partition, then reinstalled the app and still no dice. So this is for Verizon to fix.
I'm using a galaxy s7 edge and running the latest android.