I have to state that with out a doubt, Verizon has the most frustrating and misdirecting customer services I have ever experienced. You are kept on hold, then talk with some that is challenged in proper understandable communication. You are told don't worry it's in the notes and then next billing cycle comes in incorrect with over billing. You have start all over again.it appears that they want you to give up and just pay higher bills for incompetent service. I renewed with them against my better judgement and they immediately showed me I should have gone with a competitor.
↧
