Re: All DVR recording deleted .... again !
odbobo wrote:This just happened to me. I have a Quantum box for a little over a year. No problems until yesterday, when I went to DVR and it showed "No Recordings". It was previously 100% full and...
View ArticleRe: Program Guide not showing all 'Subscribed Channels'
FloridaFiOS wrote:Airwolf wrote:It's been that way for a long time now. I thought they had a fix for it, but I guess some still see it.I just use favs instead.Thanks for your input! I guess I will use...
View ArticleRe: Motorola 7216 DVR Remote "OK" Button Only Works Randomly To Play Recorded...
Any updates to this issue? I just started having the same problem with my DVR. It also affects On Demand prpgrams. I can no longer play On Demand programs by selecting OK (nothing happens). If I select...
View ArticleRe: Stream from DVR to PC ?
You will need the FIOS Mobile Apps and upgrade your Services to Quantumn FIOS. The first problem is the FIOS Mobile Apps is only supported for iOS and Android devices and not for Windows. My way to get...
View ArticleRe: Motorola 7216 DVR Remote "OK" Button Only Works Randomly To Play Recorded...
No, unfortunately, no updates. Sorry to hear your of your issues. As you can see, you're not alone. Belly up to the bar until (if?) Verizon realizes there's actually a problem (unlikely) and creates a...
View ArticleONT Both connections?
I just ordered FiOS internet and TV (no home phone) and have an existing RG6 coax cable run that will work for the ONT to router location. I plan on running a Cat6 Ethernet cable along the run before...
View ArticleRe: ONT Both connections?
If you are using Verizon STBs, you will need Verizon router to support guide and on demand services.If you are using cable cards, then go ahead and ask tech to provision Internet via Ethernet.
View Articleextremely frustrated by customer service experience
i have been on hold for in excess of one hour, after receiving an initial call back ten minutes after first getting in touch. on demand not working on one of my set top boxes. certainly not worth this...
View ArticleRe: extremely frustrated by customer service experience
I wish I could help but I've had the same problem and when you do FINALY get through I get some guy I can't understand that had no clue how to help me and was extremely rude. I still have not gotten...
View ArticleRe: ONT Both connections?
I believe they usually wire up both for speeds above 75. Note that for best response you do probably want both the Ethernet and Coax connected to a Verizon router if you are using one. Essentially...
View ArticleRe: FiOS Mobile App Error on home WiFi
+1 for the "reboot the VMS" solution previously offered. The reboot eliminated the VMS_1 and VMS_5004 error messages I was receiving on both my iPhone and iPad. FiOS Technical Support was unable to...
View ArticleRe: extremely frustrated by customer service experience
I have to state that with out a doubt, Verizon has the most frustrating and misdirecting customer services I have ever experienced. You are kept on hold, then talk with some that is challenged in...
View ArticleRe: extremely frustrated by customer service experience
I could not agree more! I have been on the phone with them for going on three hours. I have been disconnected twice and transferred a countless number of times. I cannot believe I have had to spend...
View ArticleRe: extremely frustrated by customer service experience
DO NOT call customer service on the weekends as you will be directed to some overseas country and you will not get things resolved, been there done that. I have been lied to, hung up on and placed on...
View ArticleScrewed up billing and tv service, super bowl evening no tv service, thanks...
Our tv service has been shut off even though payment was made. The billing page shows that we must make a payment, which was made 3 weeks ago. Now when we go to watch the super bowl we cannot. Make...
View ArticleRe: Screwed up billing and tv service, super bowl evening no tv service,...
Have you tried calling customer service? This is mainly a peer to peer support forum.
View ArticleRe: extremely frustrated by customer service experience
I have had good luck with using twitter @verizonsupport as well.
View ArticleRe: Screwed up billing and tv service, super bowl evening no tv service,...
Hi apprenticepress, Your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our...
View ArticleQuantum question
We installed a new Quantum system yesterday with a server and two client boxes. The server is in the living room and the clients are in the Kitchen and Bedroom. Is it normal operation for each client...
View ArticleFiber Optic Wall Jack?
Is it possible to make an optical wall jack? I'm in an apt will a fiber optic cable dangling out of my ceiling going to ONT. I own the apt so I can make changes to wall. So can Verizon make an optical...
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