Re: Alexa FioS Skill - Can't Discover STB
wrote:Thanks for the link. It appears that the Alexa Verizon FiOS skill doesn't work with my older DVR. Didn't say this anywhere in the Verizon documentation that I could find. Glad to have assisted. 😀
View ArticleRe: Youtube widget on stb abruptly shuts off
wrote:My wife and I are thrilled that we can now watch Youtube by streaming to our set-top box, but we have noticed an issue. It seems that after an hour or so, the unit exits the Youtube widget and...
View ArticleRe: Set top box (VMS1100) no display after it is idle for a long period of time
So everyone should have the newest 4.9 update. Here is the schedule: Wednesday, February 28: VHO 11 (Western PA), VHO 14 (Central PA), VHO 15 (Upstate NY)Thursday, March 1: Alexa Skill goes live on...
View ArticleRe: Netflix top left corner
Please provide more SPECIFIC information so someone can help you.DO NOT INCLUDE PRIVATE ACCOUNT INFORMATIONEquipment Model No. ?Set Top BoxDVRTV
View ArticleRe: Motorola QIP-7100 IR codes
Hope this helps to get to your answer.https://www.verizon.com/support/residential/tv/equipment/stb-dvr/motorola-7100-p1-hd-stb
View ArticleTV Plan changed
I had an upgrade to my router and VERIZON changed my TV plan without permission.I have been to the store 3 time and each one they called a support number and the representative said I would get my old...
View ArticleMosaic View - Multiple Channels on One Channel
Hello group, Just moved from Optimum (Cablevision) in The Bronx to FiOS this past December. I opted for Voice/Data/TV package with 1Gb/s symetric data. So far I love the services. All working as...
View ArticleRe: TV Plan changed
Please visit our Support page for a variety of ways to contact Verizon, or call 1-800-VERIZON for customer support.
View ArticleAdd/Remove Channels
Hi. I'm new to FIOS TV, just installed yesterday, and learning to do things is a bit overwhelming. I have a bunch of channels that are both regular and high definition. For example, CNN and FoxNews. I...
View ArticlePixelation on certain channels even after new box installed
I'm trying to find a solution to certain channels being pixelated on all tvs in the house. I did a Fios diagnostic and followed all the steps to troubleshoot the problem. We had a new box top sent...
View ArticleRe: Mosaic View - Multiple Channels on One Channel
Not as of yet.Nothing announced.Not even PIP.
View ArticleRe: Pixelation on certain channels even after new box installed
What model STBs do you have?Have you tried checking coax connections starting at ONT and working through splitters to each STB?Make sure they are all tight.
View ArticleRe: Pandora widget
Same Problem. Tried phone call, waited 30 minutes on hold, hung up. Will try again later.
View ArticleRe: Pandora widget
Thanks for all your input everybody. It finally works. I put it on yesterday and it worked. I just hope it stays on.
View ArticleRe: Fios Windows 10 PC and Mobile App
There should be a big disclaimer on the website that says "NO ALL SERVICES AVAILABLE ON ALL PLATFORMS" Can you imagine someone saying "I'm sorry that's not available for the iPad." OK, so maybe we can...
View ArticleRe: Set Top Box Keeps Rebooting On Its Own
I am having the exact same problems. I cannot watch TV or my DVR anymore after all of the storms that we had a New York two weeks ago. Every time I turn on the set-top box, it flashes and he on the...
View ArticleRe: Set Top Box Keeps Rebooting On Its Own
I am having the exact same problems. I cannot watch TV or my DVR anymore since all of the storms that we had a New York two weeks ago. Every time I turn on the set-top box, it flashes and he on the...
View ArticleFios skill on Alexa can't be enabled
Can't link my Echo Dot to my Alexa account using the Fios skill. Every time I try, it successfully logs in to the ssoauth.verizon.com domain, but then hits me with my challenge question saying it is...
View ArticleTree limb on my fios wire
Hi,After two weeks of crazy storms in new england, I had a large, heavy branch fall from my tree and it is literally being held up by the fios wire. We're worried about moving the limb and breaking or...
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