Quantcast
Channel: All Fios TV Technical Assistance posts
Browsing all 8114 articles
Browse latest View live

Re: Arris STB - "Press Menu to watch Fios TV"

Finally got around to this. Swapped the two boxes and the screensaver stays with the Samsung. The stb that used to be on the Samsung is now on a vizio and no screensaver.   The stb that was on the...

View Article


Re: Pandora widget

wrote:He's referring to the Pandora widget on the STB, not the app.Those are under Verizon control.Probably why I said “If a Pandora app” I did not say “if it is on the set top box”its all in how it’s...

View Article


Re: Pandora widget

Yes, same here for me.  Pandora continuously prompts me for my username and password, and states that the credential are invalid.  I can access it via other devices, such as my computers and...

View Article

Re: My TVs that are connected to DCT700 boxes are now zoomed in and cut off

IT IS NOT A ZOOM BUTTON!!!!!!!!!!    A verizon tech spent 2 hours in my house once trying to figure this out... it's the way the signals are transmitted from Verizon.  It's only major networks... it...

View Article

alexa issues

attempting to set up alexa with my stb.  i have the necessary router andDVRs (1100 series). getting a code 51 on the last part of the set-up. voice control call test failed.

View Article


Motorola QIP-7100 IR codes

I have a Motorola HD QIP 7100 1  box, I want the IR code for Power On.  Logitech Harmony only has the PowerToggle command, I want to put in a 'wake' command so I can restart the box if it powers down...

View Article

Re: CBS is suddenly in SAP

It's not the DVS I tried that and it's set to off and still have voice describing show on Demand

View Article

Re: Pandora widget

Same here. Would be nice if someone would let us know so we wouldn’t waste all that time to make it work 

View Article


Re: Arris STB - "Press Menu to watch Fios TV"

So its obviously a Samsung interaction.Maybe try reaching out to Samsung support?They may know of a CEC issue with that model.I assume you have checked for latest software updates?

View Article


Re: Pandora widget

Try contacting support.I find them on twitter @verizonsupport to be quite helpful and responsive.

View Article

Re: Arris STB - "Press Menu to watch Fios TV"

I will check with Samsung. I do need to check for software udates.  I'd imagine the old Panasonic doesn't have any such settings that I can find. Thanks for all your efforts.

View Article

Re: Removed Channels Keep Reappearing on Favorites List

We are having the same problem. I clear out the channels and when I go back, they are back again INCLUDING the porn channels. For us, Favorites 1 does not have this issue, it is only Favorites 2....

View Article

Re: CBS is suddenly in SAP

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

View Article


Battery Alarm on installed internet/Fios box

Moved Fios Internet board for greater exposure

View Article

Netflix top left corner

While on Netflix through FIOS, the top left corner is now showing elapsed time and "Video 3.01 Mbps/1080" I'd like it to go away. How?

View Article


Youtube widget on stb abruptly shuts off

My wife and I are thrilled that we can now watch Youtube by streaming to our set-top box, but we have noticed an issue. It seems that after an hour or so, the unit exits the Youtube widget and returns...

View Article

Re: Alexa FioS Skill - Can't Discover STB

Thanks for the link.  It appears that the Alexa Verizon FiOS skill doesn't work with my older DVR.  Didn't say this anywhere in the Verizon documentation that I could find. 

View Article


Re: alexa issues

Which Alexa device are you trying to set up?Those devices are "set up" through the Alexa app downloaded to your mobile device and/or the Alexa browser app which you can set up your device from your...

View Article

Having problems connecting alexa app from cell phone for alexa echo for...

Cannot hook up  alexa  to set top box

View Article

Re: Having problems connecting alexa app from cell phone for alexa echo for...

Do you have either VMS or ipc ?Can you connect to stb from FiOS app on phone?

View Article
Browsing all 8114 articles
Browse latest View live