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Re: Picture size too small, HD smart TV

Are you connecting box to tv using HDMI or component cables?If so, check under menu - settings to make sure tv is set for 16:9

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Re: Picture size too small, HD smart TV

Using coax cable. Do I limit my TV/cable box functions by not using HDMI?

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Re: Picture size too small, HD smart TV

fordlee wrote:Using coax cable. Do I limit my TV/cable box functions by not using HDMI?Yes

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Re: Picture size too small, HD smart TV

ooh. Only choice going to box is coax. But can move box and make connection from box to tv HDMI instead of coax. This would help? Does the 16:9 setting still apply?

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Several HD Channels Have Never Worked

Several HD channels have never worked.690, 752. There are others. I've contacted VZ but all they do is reset the box and say it's fixed. As a test I connected my STB directly to the ONT with about 6...

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Re: Several HD Channels Have Never Worked

What kind of STB are you using? Some of the older boxes (Motorola 6 series) can't handle MPEG4 signals. If it is not that, how old are your splitters? If the ONT is old maybe the splitters are old and...

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Re: Several HD Channels Have Never Worked

Do you get any messages on STB for channel?Do you have more than 1 STB? If so, do they all have the same issue.

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Re: Picture size too small, HD smart TV

Absolutely need to be HDMI or component to get HD picture.And yes, 16:9 still applies.May auto select once you use HDMI, but can't be 100%.

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Re: Picture size too small, HD smart TV

Yup, worked... rookie mistake. HDMI or better after the box.Thanks

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VOD_309 error code. "Not enough credits to purchase this movie"

I moved to a new location in January and ever since the move I have not been able to rent/buy any movies or even watch free TV show on demand. Firstly, I spoke with the credit verification center and...

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P265 remote with Samsung UN40JU640DF - 40" 4K TV

The P265 remote only shows 1 code for Samsung - 331. All FiOS functions work (guide, set up, search, etc). However, the only TV function that works is on and - no volume control. At the present time...

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Re: VOD_309 error code. "Not enough credits to purchase this movie"

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page here on the forum, and...

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Quantum DVR guide won't go below channel 466

It doesn't happen all the time and is random. I have the guide set to NOT auto redirect from standard channel to HD (I sometimes record older movies in standard to save DVR space). I can enter a...

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Showtime Anytime login

Hello, I subbscribed to Showtime premium channel, but I i can't use Showtime Anytime application. I says that I am not subscribed.  Please help.

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Re: P265 remote with Samsung UN40JU640DF - 40" 4K TV

I have 3 Samsung TVs of varying ages and they all work with the 265.Try this from the remote manual: https://www.verizon.com/cs/groups/public/documents/adacct/p265v3remoteuserguide.pdfTry Control...

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Re: Quantum DVR guide won't go below channel 466

In the lower left hand corner is an option that says Filter by.What is that set to?If not all channels, try that.

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Re: Showtime Anytime login

Are you using your primary email and password?Have you tried more than 1 browser?

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Re: Quantum DVR guide won't go below channel 466

Wow am I stupid and completely oblivious. The filter was right there in front of my face and was set to HD. Thanks for the quick response! 

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Re: P265 remote with Samsung UN40JU640DF - 40" 4K TV

This remote actually has multiple subcodes that it does understand.  Hopeufully Samsung hasn't changed this TV to be so different that the remote doesn't include it. see stop 6 and also the key fix...

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Re: P265 remote with Samsung UN40JU640DF - 40" 4K TV

The available Vz instructions for Samsung only show one code - 331, I've searched for others but haven't found any yet. Interesting, during the programming mode the volume up / down and mute buttons...

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