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I was mislead by FIOS Installer today

I had FIOS installed today (Triple Play) and my small kitchen TV is not HD.  When I asked why it wasn't full screen as it preiously was for 14 years with Comcast, I was told it was because I was...

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Re: 4K

wrote:Something important to know: 4K TV's look great for 4K content but are a big challenge for standard HD cable broadcasting, especially live sports.  4K TV's have 4 times the amount of pixels which...

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Re: I was mislead by FIOS Installer today

This should be a simple fix. In cable their set top boxes has a setup menu.in this menu there is a screen resolution and it can be set to 780, 1080 etc. and higher set it to the highest.there is also a...

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Re: I was mislead by FIOS Installer today

If you want more specific help then...Please provide more SPECIFIC information so someone can help you.DO NOT INCLUDE PRIVATE ACCOUNT INFORMATIONEquipment Model No. ?Set Top Box ? 

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Re: I was mislead by FIOS Installer today

wrote:If you want more specific help then...Please provide more SPECIFIC information so someone can help you.DO NOT INCLUDE PRIVATE ACCOUNT INFORMATIONEquipment Model No. ?Set Top Box ? My post is not...

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Wireless headphones

does the verizon set top box support wireless headphones via the USB port on the front? My TV if 12 years old and does not have a USB port.

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Re: Wireless headphones

wrote:does the verizon set top box support wireless headphones via the USB port on the front? My TV if 12 years old and does not have a USB port.Unfortunately if you google that question you will find...

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Re: Internet with Local Channels Only; How do I view the channels?

wrote:I recently switched from FIOS Triple Play to Internet with local channels only. How do I view those channels? Do I need to reset my remote to search for those channels?This is kind of unclear....

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Re: STB box responding too slow

Yes, did everything per Verizon procedures plus online chat via Verizon.Nothing works.Yes, I have 265 remote, was replaced 4 times, Verizon is sending me 5th one. I highly doubt it is remote, I believe...

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Re: Wireless headphones

Thanks very much for your reply. I didn't want to buy something that wouldn't work.

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Re: Wireless headphones

wrote:Thanks very much for your reply. I didn't want to buy something that wouldn't work.Glad to help. 😀

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On Demand (TV) H-M

I was looking for a show that starts with the letter M so i used the By Title choice and then 'H-M' choice.  Then i used the right arrow on the remote to move to the right and clicked it a bunch of...

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Re: I was mislead by FIOS Installer today

You suggested OP try different resolutions (720, 1080, etc).OP stated TV was not HD (ie SD).So resolutions won't make a difference.Therefore, understanding what model TV and STB will help in correcting...

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Re: Internet with Local Channels Only; How do I view the channels?

How is TV connected?Is coax direct to TV?Does TV have a QAM tuner?If the answer to both is yes, then do a channel search to find local channels.

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Re: STB box responding too slow

How are TV and STB oriented.I have heard that some TVs can cause interference to STB IR receiver.Is STB behind glass door?Or anything else that might impair IR reception?When you hit button on remote,...

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Re: On Demand (TV) H-M

Intersting.But if you know the name of the show, use the search feature.Also, holding arrow key does a speed scroll.

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Re: On Demand (TV) H-M

Ok, you say use the search feature.  So what do i click after that?  Name?i guess i will try that.  But there is still an issue with the by title search though. There are no 'M' shows there. they...

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Re: I was mislead by FIOS Installer today

wrote:You suggested OP try different resolutions (720, 1080, etc).OP stated TV was not HD (ie SD).So resolutions won't make a difference.Therefore, understanding what model TV and STB will help in...

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Re: STB box responding too slow

No glass door.STB is below tv, on separate shelf.Yes, the indcator on STB flash when remote button is press. 4 remotes from Verizon did not fix it, 5th one is here and new STB is on the way.Two big...

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digital adapter not filling screen

My 2 hd boxes work fine but the 3 smaller tvs have digital adapters. In the 16:9 format there is a black bar top and bottom. when I change the setting to zoom the heads are cut off on the screen of...

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