Re: Poor picture quality with Quantum TV
How is stb connected to TV?And what is wrong with picture?As system is digital, ont or splitter would cause pixelation or channel not working.
View ArticleRe: Poor picture quality with Quantum TV
It is connected through the HDMI cable supplied by Verizon. And, to remove any doubt, it is absolutely the same connection as it was the day before yesterday - before "upgrade" to Quantum - when HD...
View ArticleRe: Poor picture quality with Quantum TV
Forgot to note: my ONT is 7 years old (it was installed in 2009).
View ArticleDVR Rebooting Repeatedly
I have had this problem since February 2015, five boxes and six techs later we still can't seem to resolve this issue. I have read all prior posts on this issue and none have worked for me. STB Release...
View ArticleSignificant deterioration in HD picture quality after upgrading to Quantum
Merged with existing topic
View ArticleSignificant deterioration in HD picture quality after upgrading to Quantum
What happened We've just upgraded Verizon FiOS to Quantum 50/50 Internet and Quantum TV. As soon as the equipment was installed and new services were activated - it appeared that picture quality on HD...
View ArticleRe: Slow Start Up Connection
I just switched boxes and the problem did not move. so it seems like something with the TV. The thing is it worked for years and nothing changed. I'm guessing Verizon mad a firmware update or something...
View ArticleUse of LAST BUTTON on remote
I have problems with the DVR functionality after upgrading to the Quantum box.For example, in the old system it was easy to watch a recorded show and switch to check on Live TV for a score update and...
View ArticleRe: Use of LAST BUTTON on remote
A new update to the STB software is curently being distributed for the Quantum boxes. The new update brings back that functionality. I believe all areas (VHOs) are supposed to have the update by the...
View ArticleRe: Poor picture quality with Quantum TV
My ONT is 7+ years old.I don't see any issue with picture quality.
View ArticleRe: DVR Rebooting Repeatedly
There have been suggestions that turning off DVR chaptering can help.Give that a try.
View ArticleRe: Poor picture quality with Quantum TV
OK, thanks. So, we have at least one evidence (from the originator of this topic) that changing ONT + splitter + connection to ONT helped to solve the same problem. I believe I have no choice but...
View ArticleHow to watch 2 shows at once using Picture in Picture mode?
I got a new Samsung TV which has a picture in picture mode which I would love to use. I have it set up (somewhat). In the main picture, it's showing the signal from my set top box. In the second...
View ArticleRe: How to watch 2 shows at once using Picture in Picture mode?
You will only get locals.So depending on where you live, that may be all you get.You should get whats in the 460-500 range plus 500-536 or so.Make sure you have your TV input set to cable tv not antenna.
View ArticleRe: Poor picture quality with Quantum TV
Before an appointment with a Verizon technician, just wanted to try to narrow down the problem as much as possible, as Verizon tech support was not able to identify it so far... Does anybody know what...
View ArticleVERY POOR CUSTOMER SERVICE
I have had Verizon for about a year and a half when I called to transfer my service into a new account. The agent never discussed there being a transfer charge and we set an appointment date. Before my...
View ArticleRe: VERY POOR CUSTOMER SERVICE
Hi UpsetCustomer00,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for...
View ArticleRe: Poor picture quality with Quantum TV
I believe it is just a change to what boxes will activate.Because old STBs will work up to the minute you pull them out and put the Quantum boxes in.
View ArticleRemote STB button powers TV
This is more of a minor annoyance than a problem, but wondering if someone has an answer. I have a LG TV and a P265 remote. Everything works fine (using code the LG code 210), except the STB button...
View ArticleRe: Remote STB button powers TV
Google the remote and verizon. (or look in hte manual if you have one).There is a procedure to eperate TV and STB power operation.
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