Quantcast
Channel: All Fios TV Technical Assistance posts
Browsing all 8114 articles
Browse latest View live

Re: Remote STB button powers TV

Didn't have a manual, but found a PDF of it online.  Saw the solution was in there.  Thanks so much for pointing me in the right direction. Solution was to press OK and 2, then enter the code 977....

View Article


Re: Can not stream DVR when out of home

They release a new version of the Fios App last week and the VMS-1055 error is not resolved.

View Article


Re: HD DVR Slow, Unresponsive - CISCO 435

Well I tried all of the suggestions but I do not see any improvement.  My Cisco 435s are worse than lazy bassett hounds! When I am scrolling through a Cisco 435 with 55% - 90% used space,  it will...

View Article

Re: HD DVR Slow, Unresponsive - CISCO 435

A lot of the Quatum issues are fixed with the latest release.I beleive the reason you can't have old and new is that Quantum is MOCA 2.Having older slower devices on the network would affect performance.

View Article

HBO OnDemand not being updated

Moved to Fios TV Programming board for greater exposure

View Article


Re: Missing some HD channels during the night

Hello: After doing extensive troubleshooting, I didn't find anything unusual in the cables and connectors.Then, I decided to open the ONT and found an amber light in the MoCA connection status.I...

View Article

Re: new verizon home page on tv

This new screen is annoying and does not go away when I try to disable.  When I turn on my tv, I see a whole lot of options and not my station.  Please fix it back the way it was.  John

View Article

Re: new verizon home page on tv

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

View Article


Picture breakup on 600 channels

I continue to have issues with picture breakup on channels in the 600 range. History is the worst. They replaced my outside box and it helped a little. But the installer informed me that this is a...

View Article


Re: Picture breakup on 600 channels

Not a known issue.DOes it happen on all TVs?If so, have you checked cable that connects from ont to first splitter?Or maybe it is the splitter itself.Customers are responsible for in house cabling...

View Article

Re: Picture breakup on 600 channels

Cables were all changed and it didn't correct.AND it was Verizon service rep that came to my house that told me its a known issue. SO maybe it's an issue in my area!!!So I'm going to believe him over...

View Article

Re: Picture breakup on 600 channels

I also don't like that verizon closed the ticket as fixed and didn't even contact me. So i guess i will have to call and open a new one

View Article

Re: DVR only records low definition version of one program

That fixed the problem, thanks! The only downside is that now it won't record the show on SD only channels but I can live with that.

View Article


Disconnected FIOS but the power box is making buzzing noise

Moved to Fios Internet board for greater exposure

View Article

Re: Picture breakup on 600 channels

Couple of comments1) this is a per to peer support forum. So we are all customers here.2) I stated it was not a known problem based on the fact that no one else has posted the problem. And there are...

View Article


FIOS TV Home Screen will NOT go away! Make it stop......

Since apparent software update 7 days ago, the FIOS TV Home Screen appears every time any of the TV's are turned on.In spite of following the instructions to remove, it continues to happen every time...

View Article

onscreen movie credits are rarely correct from remote.

Very often the actors biographical data do not match up to the names on the guide. They are out of order.Most of the time the actors characters names that are listed are from a totally different...

View Article


Re: FIOS TV Home Screen will NOT go away! Make it stop......

Does it have an option to disable it on the home screen itself?Or when it is on, hit options to disable.And there is no reason to turn box off. It doesn't save any electricity to turn it off.

View Article

Re: FIOS TV Home Screen will NOT go away! Make it stop......

I'm in the same boat. I use the "Options" to disable Promotions. But when I power on my set top box the next time, I still get the Home Screen. Please help.

View Article

Buttons on remote suddenly doing different things

For a month or two, we had some pretty pixelated TV images going on with our FIOS. Verizon came out, fixed whatever it was, and the TV was perfect. The tech even threw in a new remote control. The old...

View Article
Browsing all 8114 articles
Browse latest View live